NHP respects your privacy and is committed to protecting it. We value the trust You place
in us. That's why we insist upon the highest standards for secure transactions and consumer
information privacy. Please read the following statement to learn about our information gathering
and dissemination practices.
You do not agree please do not use or access our Portal.
By mere use of the Portal, You expressly consent to our use and disclosure of personal information
Collection of Personally Identifiable Information and other Information
When You use our Portal, we collect and store your personal information which is provided by You from
time to time. Our primary goal in doing so is to provide you a safe, efficient, smooth and
customized experience. This allows us to provide services and features that most likely meet your
needs, and to customize our Portal to make your experience safer and easier. More importantly, while
doing so we collect personal information from You that we consider necessary for achieving this
In general, You can browse the Portal without telling us who You are or revealing any personal
information about yourself. Once You give us your personal information, You are not anonymous to us.
Where possible, we indicate which fields are required and which fields are optional. You always have
the option to not provide information by choosing not to use a particular service or feature on the
We use data collection devices such as "cookies" on certain pages of the Portal to help analyse our
web page flow for trust and safety.
It is a small file placed on your hard drive that assists us in providing our services. We offer
You to enter your password less frequently during a session. Cookies can also help us provide
information that is targeted to your interests. Most cookies are "session cookies," meaning that
they are automatically deleted from your hard drive at the end of a session. You are always free to
decline our cookies if your browser permits, although in that case You may not be able to use
certain features on the Portal and You may be required to re-enter your password more frequently
during a session.
Additionally, You may encounter "cookies" or other similar devices on certain pages of the Portal
If You transact with us, we collect some additional information, such as a billing address, a credit
/ debit card number and a credit / debit card expiry date and/ or other payment instrument details.
We collect personally identifiable information (email address, name, phone number, credit card /
debit card / other payment instrument details, etc.) from You when You set up a free account with
us. While You can browse some sections of our Portal without being a registered member, certain
activities (such as placing an order) do require registration. We do use your contact information to
send you offers based on your previous orders and your interests.
Use of Demographic / Profile Data / Your Information
We use personal information to provide the services you request. To the extent we use your
personal information to market to You, we will provide you the ability to opt out of such
uses. We use your personal information to assist Suppliers in handling and fulfilling
orders, enhancing consumer experience, resolve disputes; troubleshoot problems; help promote
a safe service; collect money; measure consumer interest in minerals and services, inform
You about minerals and updates; customize and enhance your experience; detect and protect
against error, fraud and other criminal activity; enforce our terms and conditions; and as
otherwise described to You at the time of collection.
We identify and use your IP address to help diagnose problems with our server, and to
administer our Portal. Your IP address is also used to help identify You and to gather broad
Links to Other Sites
Our Portal links to other Websites that may collect personally identifiable information about
You. NHP is not responsible for privacy practices or the content of those linked
websites or Portals.
Our Portal has stringent security measures in place to protect loss, misuse, and alteration
of the information under our control. Whenever You change or access your account
information, we offer the use of a secure server. Once your information is in our
possession, we adhere to strict security guidelines, protecting it against unauthorized
By using the Portal and/ or by providing your information, You consent to the collection and
including but not limited to your consent for sharing your information as per this Privacy
Policy. If You disclose any personal information relating to other people to us, You
represent that You have the authority to do so and to permit us to use the information in
You are always aware of what information we collect, how we use it, and under what
circumstances we disclose it.
Cancellation/Refund is provided by respective Suppliers directly under this policy in terms
of which the option of cancellation or refund is offered by respective Suppliers to you. All
minerals category listed may not have the same refund policy.